A1 for service
We offer our customers a quality Carpet Service with - Experienced employed fitters - Expert measuring - competitive estimating - sample loan -disposal of existing floor covering - we move furniture
Our Fitting Service
On delivery of your new carpet or flooring to us from the supplier, we'll contact you and then arrange a date for our fitters to come and lay your new carpet. It's worth bearing in mind that some flooring products need to be delivered to your home ahead of your fitting date, so that they can acclimatise to the location. We'll let you know if this is the case.
Getting your room ready for fitting
Depending on which additional services you've arranged with us, you may have to make some preparations before the fitter arrives to fit your flooring. If you're not using our dedicated removal services, please move any furniture and remove any old flooring to leave the room clear ready for the fitting. If you've booked us to move furniture for you, please clear any objects such as ornaments, and drawer or cupboard contents.
What to expect on fitting day
You or your representative will need to be at home, so that your fitter can discuss your requirements and raise any unforeseen issues. Our fitters will complete any agreed preparation to your sub-floor, make good any damaged grippers (there may be an extra charge for any unforeseen replacement grippers*) fit new underlay if ordered (if arranged, we can bring underlay with us if you decide to have new underlay once the old carpet is removed) lay your new floor so that it's just right. When they've finished, they'll remove any waste including your old flooring if you've booked the disposal service. They'll leave the room looking tidy, so you can start enjoying your beautiful new floor.
*Please note that while our estimate aims to be accurate, we can't foresee every issue until existing flooring has been removed and fitting has begun. Additional charges may be necessary, but of course we discuss these with you before proceeding.
Each range of carpets have their wear Guarantees & Warrantees on the back each sample. We guarantee to fit the flooring professionally to your satisfaction, should you have a problem subsequent to fitting within a reasonable period, please contact the store. Any manufacturing fault should be seen on fitting or soon after (this will be dealt with by inspection, report and options available to solving the issue)if a fault shows itself subsequently, please contact the store and we will visit and deal with as above. Please note that Guarantees &Warranties viewed by use rather than abuse
Easy guide to working out how much carpet you need
Our free measuring service will of course do all the measuring for you, but before you choose your flooring, it's a good idea to make a rough measurement of your space. This will help you see how much flooring you'll need, and give you an idea of how much it will cost. Take measurements across the longest and widest points of your room, ensuring that you measure into any alcoves and doorways. You should add 10cm onto each measurement to allow for cutting and trimming.
Bear in mind that your eventual cost will be more than just the price of the flooring; it will also include fitting charges and any additional materials or services that you buy, such as underlay, moving furniture or disposal of old flooring. Most of our carpets come in either 4m or 5m widths, therefore the variable measurement is the length. example a room measures 3.6m by 4.5m, so the minimum you'll need is 3.7m by 4.6m (allowing for the 10cm cutting and trimming). The most economical way to order carpet for this size room is to have 4m width carpet and have a length cut to 4.6m.
If you have any questions don't hesitate give us a call or e mail us